Guide to Shipping
IMPORTANT NOTICE: With the Christmas rush in full swing, there may be slight delays in shipping times. As seasoned veterans celebrating our 15th Christmas, we’ve refined our process to ensure everything runs smoothly.
To guarantee delivery before the big day, we are prioritising rural and regional orders first, followed by local and metro orders that we know will reach you quickly. Rest assured, all Christmas orders will leave Funky Monkey Bars HQ well before the holiday cut-off.
Thank you for your patience and understanding during this busy season! 💚
CHRISTMAS ORDER CUTOFFS
To ensure your Funky Monkey Bars arrive in time for Christmas, please take note of our shipping deadlines:
INTERSTATE ORDERS
- SA (metro & regional): Place your order by 2nd December for guaranteed delivery before Christmas.
- NSW, ACT, QLD, NT, TAS (metro & regional): Place your order by 7th December for guaranteed delivery before Christmas.
LOCAL ORDERS
- WA & VIC Regional: Place your order by 15th December for guaranteed delivery before Christmas.
- WA & VIC Metro: Place your order by 20th December for guaranteed delivery before Christmas.
⚠️ Orders placed after the Christmas deadline: We will do our best to get your orders delivered in time, but delivery cannot be guaranteed due to high demand.
Don't miss out! Order early to give the gift of outdoor fun this Christmas!
THE PROCESS
Funky Monkey Bars products are dispatched from where we manufacture our Funky frames in Perth, Western Australia and our Melbourne Distribution Centre, directly to your home.
Funky Monkey Bars has alliances with many freight carriers to deliver transparent and cost-effective delivery solutions for all Funky Monkey Bars customers.
An individual quote for your order is provided in our online store. Choose the product you wish to purchase and 'add to cart'. You will then be able to enter a delivery address to receive an individual quote to have Funky Monkey Bars delivered to your home.
DELIVERY TIMEFRAMES
The below table shows the estimated business days from receiving full payment to delivery, the shipping methods are displayed at checkout based on your shipping address, some options may be unavailable based on your location or order size.
| Shipping Method | WA & VIC | NSW, QLD, SA | TAS, NT, ACT |
| Standard Shipping | 1-10 | 17-30 | N/A |
| Express Dispatch N | 1-10 | 5-15 | 5-15 |
| Express Dispatch T | 1-5 | 5-10 | 5-10 |
| Christmas Delivery N | After 1st Nov | After 1st Nov | After 1st Nov |
| Christmas Delivery S | After 1st Nov | After 1st Nov | N/A |
| Christmas Delivery T | After 1st Nov | After 1st Nov | After 1st Nov |
COLLECTION/PICK UP
Local pick-up is available in Melbourne and Perth. When your order has been fully paid you will receive an email from our shipping department with further details. You can respond to this e-mail to confirm the date and time. Standard available days and times are:
| Day | Perth | Melbourne |
| Monday | 7am - 3pm | 8am - 4pm |
| Tuesday | 7am - 3pm | 8am - 4pm |
| Wednesday | 7am - 3pm | 8am - 4pm |
| Thursday | 7am - 3pm | 8am - 4pm |
| Friday | 7am - 3pm | 8am - 4pm |
INTERNATIONAL SHIPPING
Funky Monkey Bars ships worldwide with the help of our international freight partners. Contact us for a customised shipping quote and provide details on the product you are interested in and a full delivery address.
SPLIT DELIVERIES (specific to Express Dispatch T)
Please note that some courier services may split your deliveries, you may receive a couple of deliveries over different days. The large and long boxes may come in one delivery, and the smaller boxes delivered separately within a few days.
SHIPPING ENQUIRIES
For all freight quotes and shipping enquiries, please contact our team via email.